Do Not Sell My Personal Information

Last Updated: April 21, 2026

Protecting your personal privacy is a fundamental principle at Frofia. As a United States-based business, we strictly adhere to all relevant federal and state data protection regulations. This commitment includes full compliance with the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), ensuring that our customers’ privacy rights remain a top priority in every aspect of our operations.

Your Rights

Depending on your state of residence in the United States, you have the following legal rights regarding your personal information:

  • Right to Know/Access: Request to know what personal information we have collected, used, or shared about you.
  • Right to Rectification: Request the correction of inaccurate or incomplete personal data.
  • Right to Deletion: Request the deletion of your personal information, subject to certain legal exceptions (e.g., for US tax or record-keeping purposes).
  • Right to Opt-Out: Request to opt-out of the "sale" or "sharing" of your personal information. Note: Frofia does not sell, rent, or trade your personal data.
  • Right to Limit Use: Request that we limit the use of sensitive personal information.
  • Right to Non-Discrimination: We will not discriminate against you (e.g., by changing prices or service quality) for exercising any of your privacy rights.

How We Use Your Data

Your personal information is processed exclusively for the following purposes:

  • Order Fulfillment: To manage, process, and deliver your purchases throughout the United States.
  • Customer Care: To provide specialized support and facilitate a smooth returns process.
  • Secure Transactions: To handle payments through our fully PCI-DSS compliant partners, ensuring your financial safety.
  • Site Optimization & Security: To enhance your shopping experience on our platform and actively monitor for fraudulent activity.
  • Logistics Updates: To keep you informed with essential order status notifications, including tracking details from carriers such as USPS, UPS, or FedEx.

We only disclose information to reliable service providers—including Shopify, our payment gateways, and US-based shipping partners—specifically to the degree required to fulfill our services to you.

How to Exercise Your Rights

If you wish to exercise any of your rights or have questions about your privacy, please contact our Privacy Team at info@frofia.com. We aim to respond to all verified requests within 30 days.

Contact information

Any questions or just like to talk to us? Please don't hesitate to contact us via:

  • Store name: Frofia
  • Address: 1504 Dickinson Ave, Greenville NC 27834, United States
  • Email: info@frofia.com
  • Phone number: +18337624602

Customer Service (Opening Hours):

  • Monday - Friday:  09:00 - 18:00 (GMT)
  • Saturday and Sunday:  10:00 – 16:00 (GMT)